BOOK TELESALES & RECOVERY AGENTS

⊆ 9.12.07 by tUsHAR | ˜ 0 comments »

If you receive unwanted advertisement / telemarketing call from any company or recovery agents. Ask their telephone number and report to the police. File a police complaint against the Chairman of the company.

 

BEWARE OF THESE BANKS

⊆ 9.12.07 by tUsHAR | ˜ 0 comments »

Looking at the rising complaints against ICICI Bank, SBI Cards, and ABN Amro Bank, we request consumers to properly read their documents and keep a record when dealing with these banks, especially regarding credit card and housing loan. These banks are biggest defaulters and do not resolve consumer problems easily. Be aware of their terms in writing. Keep a perfect record of all correspondence with them. If they do not agree to written communication, immediately stop their services.

If any bank does not send you credit card statements in time, immediately close the account and terminate their services, as you will get a shock of your life when suddenly huge amounts are billed to you and fines are levied upon your account for non-payment of dues due to non-availability of account statements. ICICI Bank and Citibank is very famous for such extortions. They do not send account statements, and then charge fine/late fee when you fail to pay. Do not believe them verbally, they change their words late on and deny their verbal statements.

ICICI Bank has issued credit card to a person who expired 12 years ago !! This card was misused and the statement was sent to his alive son for payment of Rs. 36,000.

 

BEWARE OF NOKIA

⊆ 9.12.07 by tUsHAR | ˜ 0 comments »

Nokia assures that their handset is covered under insurance. They even provide a certificate of insurance. But the condition is that if the handset is lost/stolen, you have to lodge an FIR to seek claims. The catch here is that the police station does not lodge FIR for loss of handsets, they only register NC. So you will never get insurance claims on basis of NC.
Nokia is selling some of its degraded products that have software problems. If you come across such problem in a new set, do not waste your time in running around service centres as it is not going to help much, ask for a replacement with a new set.
We have received many complaints about defects in new phones. Its clear evidence that NOKIA is dumping defective hands in this country. Their service centres are over crowded by complainants and you will have to wait for hours. Most of their service centers are unable to repair the handsets.
IF YOU WANT PEACE OF MIND...NEVER BUY NOKIA HANDSET.

 

Future Of Customer Care

⊆ 9.7.07 by tUsHAR | ˜ 0 comments »

Operator : "Thank you for calling Pizza Hut . May I have your..."
Customer: "Heloo, can I order.."
Operator : "Can I have your multi purpose card number first, Sir?"
Customer: "It's eh..., hold on......6102049998-45-54610"
Operator : "OK... you're... Mr Singh and you're calling from 17 Jalan
Kayu. Your home number is 40942366, your office 76452302 and your mobile is 0142662566. Which number are you calling from now Sir?"
Customer: "Home! How did you get all my phone numbers?"
Operator : "We are connected to the system Sir"
Customer: "May I order your Seafood Pizza..."
Operator : "That's not a good idea Sir"
Customer: "How come?"
Operator : "According to your medical records, you have high blood pressure and even higher cholesterol level Sir"
Customer: "What?... What do you recommend then?"
Operator : "Try our Low Fat Hokkien Mee P! izza. You'll like it"
Customer: "How do you know for sure?"
Operator : "You borrowed a book entitled "Popular Hokkien Dishes" from the National Library last week Sir"
Customer: "OK I give up... Give me three family size ones then, how much will that cost?"
Operator : "That should be enough for your family of 10, Sir. The total is $49.99"
Customer: "Can I pay by credit card?"
Operator : "I'm afraid you have to pay us cash, Sir. Your credit card
is over the limit and you owe your bank $3,720.55 since October last year. That's not including the late payment charges on your housing loan, Sir."
Customer: "I guess I have to run to the neighbourhood ATM and withdraw some cash before your guy arrives"
Operator : "You can't Sir. Based on the records, you've reached your daily limit on machine withdrawal today"
Customer: "Never mind just send the pizzas, I'll have the cash ready.
How long is it gonna take anyway?"
Operator : "About 45 minutes Sir, but if you can't wait you can always come and collect it on your motorcycle..."
Customer: " Wat!"
Operator : "According to the details in system , you own a Scooter,...registration number 1123..."
Customer: " *'!^ *%^**%^I7*"
Operator : "Better watch your language Sir. Remember on 15th July 1987 you were convicted of using abusive language on a policeman... ?"
Customer: [Speechless]
Operator : "Is there anything else Sir?"
Customer: "Nothing... by the way... aren't you giving me that 3 free bottles of cola as advertised?"
Operator : "We normally would Sir, but based on your records you're also diabetic....... "
warmest regards,tUsHaR.."winners dont do different things, they do things differently"